[Surana gave the man a long, hard stare before finally replying to him as he would to any small, human child that wasn't familiar with Elves.]

Actually, I'm an elf. We're people, just like humans, who happen to have ears that are pointed instead of rounded. I know it may be odd to you, having never seen it before, but they're very real. If someone has put fake ones on for this... 'cosplaying', then that was very rude of them.